Privacy Policy

Delta IT Advisors, operated by Delta Computers Inc. ("Delta IT," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website deltaita.com, contact us, or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information — name, email address, phone number, company name, and similar contact details you provide when filling out forms, requesting a consultation, or contacting us.
• Technical Data — IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages, collected automatically via cookies and similar tracking technologies.
• SMS Consent Data — if you opt in to receive text messages, we record your phone number, the date and time of consent, the consent source, and the consent language version.
• Communications — records of correspondence you send us, including support requests, emails, and form submissions.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide the services you request
• Send appointment reminders, IT support updates, and service notifications
• Send SMS text messages to customers who have opted in
• Improve our website and services based on usage data
• Comply with applicable laws and regulations
• Protect the security and integrity of our systems

We do not sell, trade, or rent your personal information to third parties. We do not share your personal information or SMS opt-in data with third parties or affiliates for their own marketing purposes.

3. SMS Text Messaging

If you opt in to receive SMS text messages from Delta IT Advisors, your mobile phone number and consent information will be used solely to send you messages related to IT support updates, service appointments, account notifications, project updates, and customer service communications.

• Message frequency varies based on your service activity.
• Message and data rates may apply.
• You may opt out at any time by replying STOP to any message.
• Reply HELP for assistance.
• Consent is not a condition of purchase.

For full details on our SMS consent practices, see our SMS Consent page.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

5. Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services (such as email delivery, analytics, and customer relationship management tools). These providers are contractually required to keep your information confidential and may not use it for any purpose other than providing services to us.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. SMS consent records are retained for a minimum of four years in accordance with applicable telecommunications regulations.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of SMS messaging at any time by replying STOP

To exercise any of these rights, please contact us at info@deltaita.com.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: