SMS Compliance

Proof of SMS Consent / Text Message Opt-In

Delta IT Advisors uses SMS text messaging to communicate with customers and prospective customers about IT support updates, service appointments, account notifications, project updates, and customer service communications.

How Customers Opt In

Customers may opt in by completing a website contact form, service request form, client onboarding form, or other written authorization form. The customer provides their mobile phone number and must check an unchecked SMS consent checkbox before submitting the form.

Types of Messages Customers May Receive

  • IT support ticket updates
  • Appointment reminders
  • Technician arrival updates
  • Project or service updates
  • Account notifications
  • Customer service communications

Opt-Out and Consent Records

Customers may opt out at any time by replying STOP. Customers may reply HELP for assistance.

Delta IT Advisors stores SMS consent records privately. These records may include the customer’s phone number, consent date and time, consent source, consent language version, and opt-out status. No real customer information is displayed on this page.